Can you imagine this happening in INDIA?

Government of India has an online Grievance forum at
http://darpg-grievance.nic.in/  

I know many people will say that these things don't work in India, but
this actually works as one of the colleague in CSC found. The guy I'm
talking about lives in Faridabad. Couple of months back, the Faridabad
Municipal Corporation laid new roads in his area and the residents were
very happy about it. But 2 weeks later, BSNL dugged up the newly laid
roads to install new cables which annoyed all the residents including
this guy. But it was only this guy who used the above listed grievance
forum to highlight his concern. And to his surprise, BSNL and Municipal
Corporation of faridabad was served a show cause notice and the guy
received a copy of the notice in one week. Government has asked the MC
and BSNL about the goof up as its clear that both the government
departments were not in sync at all.

So use this grievance forum and educate others who don't know about this
facility.

This way we can at least raise our concerns instead of just talking
about the ' System' in India. Invite your friends to contribute for many
such happenings.